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Please reach us at blackswandesignvt@gmail.com if you cannot find an answer to your question.
We manufacture a wide range of apparel That depends. If your product is something that is already made, it will usually be shipped to you within two business days of your payment processing. If the product is custom order or a specialty items such as memorial products or jewelry that is made to order, items could take up to two weeks to ship. See Keepsake Products FAQ page for more information about memorial items. including t-shirts, hoodies, jackets, pants, and more.
Yes. If you are placing your order from a location outside of the United States and would like to know more about shipping costs to your location, please email with your address information. I will provide you with a shipping estimate prior to processing your order. Most items ship to international locations based on weight. Memorial Products are the exception as they have a flat rate fee.
Yes, we offer custom designs based on your specific requirements. Our experienced team can help you with the design process. International shipping are based on weight and package size. This does not apply to Memorial Products. Memorial Products require specific shipping and handling based on the unique nature of the item and the multiple layers of shipping and delivery required to create a custom product . Please see Keepsake Product FAQ page for further information on these items.
Shipping is generally done via UPS. However, if you would like your item to arrive sooner than the estimated 3-7 day delivery window provided by the USP, expedited services are possible. Please email before placing your order and I would be happy to adjust your billing accordingly.
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